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Hotel Bellevue des Alpes (Scheidegg Hotels), Kleine Scheidegg, Switzerland: 19th century disappointment

The wind came howling into the room one night, through the huge gaps in the 19th century window frames (not very charming).
The following evening, the power failed and wasn't re-established until late the following afternoon! (not very charming either). The electrician said that the electrical fittings were still 19th century (not very charming). If you want a rough room in a great location at a very high price, then this is your hotel. If you really want some comfort in your room or indeed simply value for money, you would be better off getting a good hotel in Wengen.

 

To cap it all, the reception manager, gave me a rebate of one night for the power outage, then two days later I saw that the hotel owner had decided that he didn't agree with the manager in reception and so he booked another 300 euros from my credit card.  I am currently taking legal action which the hotel will lose.

 So another warning is DO NOT TRUST this hotel with your credit card details.



Best Features:
Very good food. Comfortable lounge. Great location for the slopes.

Needs Improvement:
19th century hotel with 19th century rooms, and yet 21st century prices. The owners have seriously scimped on the investments and renovations, and simply hide behind the excuse of the "19th century charm".

Hotel tip
The area is fantastic, but noit this hotel!



Visitors rating for this hotel:
Value for money
Location
Staff performance
Hotel condition / cleaniness
Room comfort / standard
Food / Dining
Overall performance

Stayed in 19th century on March 1st to March 8th
Traveller type: Family w/ Young Children Age: 41 - 50

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